Social Media Policy

At 52 Blue Psychology Clinic, we truly care about your well-being, both in and out of sessions. To ensure a safe and professional space for all, we’ve put together this social media policy to help clarify how we engage online while protecting your privacy and maintaining ethical standards.

Protecting Your Privacy & Confidentiality

  • Your privacy is our top priority, so we won’t discuss or acknowledge client relationships on social media.

  • If you choose to comment or share something on our pages, please be mindful of your personal details.

  • Social media isn’t the best place for therapy-related inquiries—we’d love for you to reach out via phone 02 7251 9468 or email (info@52bluepsychology.com) instead.

  • Our clinicians don’t accept friend or follow requests from current or former clients on their personal accounts (Facebook, Linkedin, Instragram etc). 

  • We love sharing helpful mental health tips, clinic updates, and inspiring content—but please remember that this is for educational purposes only and not a substitute for professional psychology services.

  • You are welcome to view and follow our business Instagram Page listed as 52 Blue Psychology. However, we will not follow you back as this can compromise your confidentiality and your respective privacy.

  • We want our social media to be a safe and welcoming space. Any inappropriate or confidential comments may be removed to protect you and others.

Engaging with Our Social Media

  • Social media isn’t a secure or private way to communicate, so we won’t respond to direct messages about therapy.

  • We do not provide crisis support or emergency assistance. If you’re in crisis or need urgent support, please reach out to emergency services (000, mental health crisis line if in NSW 1800 011 511 or lifeline 13 14 11) or a mental health helpline—we want you to get the help you need right away.

Messaging & Emergencies

  • While we appreciate kind words, ethical guidelines prevent us from requesting or responding to client reviews on social media. We urge you to take your own privacy as seriously as we take our commitment of confidentiality to you.

  • Please note that google business accounts have an inbuilt review function that we’re unable to remove. If you decide to leave a review, please consider your privacy before sharing.

Reviews and Testimonials

By engaging with our social media pages, you agree to this policy. If you have any questions, please contact us at 02 7251 9468 or email info@52bluepsychology.com, you’re helping us build a respectful and supportive community.